At Scarf Fit, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and share the information you provide when you visit our website, create an account, place an order, contact us, or use any of our services.
By using the Scarf Fit website or placing an order, you agree to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
We may collect information necessary to provide our services and improve your shopping experience, including:
- Full name.
- Phone number.
- Email address.
- Shipping and billing address.
- Order details and purchased products.
- Non-sensitive payment information, such as payment status and payment method, without storing full card details.
- Customer service communication records.
- Technical information such as IP address, device type, browser type, pages visited, and cookies.
We collect information you provide directly to us, as well as certain technical information automatically when you use our website.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process orders and complete purchases.
- To arrange shipping and delivery.
- To communicate with you regarding your orders or inquiries.
- To send order updates and tracking information.
- To process returns, exchanges, or refunds.
- To improve the shopping experience and website performance.
- To personalize content and offers, where applicable.
- To prevent fraud, misuse, or unauthorized activity.
- To comply with legal or regulatory requirements when necessary.
- To send marketing messages or promotional offers only where permitted by law or with your consent.
3. Payment Information
Payments are processed securely through trusted third-party payment gateways.
Scarf Fit does not store full payment card details, such as full card numbers or CVV security codes.
We may only receive limited payment-related information, such as payment status, transaction reference, payment method, and amount paid, for order confirmation, customer service, accounting, and fraud prevention purposes.
4. Sharing Information with Third Parties
We do not sell or rent your personal information to third parties.
We may share necessary information only with trusted third parties who help us operate our store and provide our services, including:
- Shipping and delivery companies.
- Payment gateways and payment service providers.
- Hosting and technical service providers.
- Analytics and website performance tools.
- Marketing or communication platforms, where required to provide the service or based on your consent.
- Legal or government authorities when required by law.
Information is shared only to the extent necessary to complete the requested service or comply with applicable laws.
5. Cookies
The Scarf Fit website uses cookies and similar technologies to improve user experience, including:
- Remembering your preferences.
- Keeping items in your shopping cart.
- Improving website performance.
- Analyzing website traffic.
- Personalizing content or advertisements, where applicable.
You can control or disable cookies through your browser settings. However, disabling some cookies may affect certain website features.
6. Marketing Communications
We may use your email address or phone number to send updates, offers, or marketing messages, where you have consented or where permitted by applicable laws.
You can unsubscribe from marketing communications at any time by using the unsubscribe link or contacting Customer Service.
Even after unsubscribing from marketing messages, we may still send essential communications related to orders, payments, shipping, returns, or customer service.
7. Data Protection & Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, alteration, or unauthorized disclosure.
These measures may include secure systems, trusted payment gateways, limited access permissions, and regular review of security procedures.
However, no method of data transmission over the internet can be guaranteed to be 100% secure. By using our website, you acknowledge this limited risk.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer service, accounting, legal compliance, and fraud prevention.
Some information may be retained for a longer period where required by law or for legitimate business or legal purposes.
9. Customer Rights
Subject to applicable laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of certain personal information, unless we have a legal or legitimate reason to retain it.
- Opt out of marketing communications.
- Request information about how your data is used or shared.
- Withdraw consent for certain types of processing, where applicable.
To exercise any of these rights, please contact us using the contact details provided below.
10. Children’s Privacy
The Scarf Fit website is not intended for children or individuals below the legal age required to make purchases.
If we become aware that we have collected personal information from a child without parental or guardian consent, we will take appropriate steps to delete or restrict the use of such information.
11. External Links
Our website may contain links to third-party websites or services.
Scarf Fit is not responsible for the privacy practices or content of those external websites. We recommend reviewing the privacy policies of any third-party websites you visit.
12. International Data Transfers
Due to the nature of e-commerce and technology services, some data may be processed or stored in other countries by trusted service providers, such as payment gateways, shipping companies, or hosting services.
We aim to work with service providers that maintain appropriate standards of data protection and privacy.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, business operations, or legal requirements.
Any updates will become effective once posted on the website. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through:
Email: support@scarffit.com
WhatsApp / Customer Service: +20 11 57023188
Business Address: Scarf fit CFZ LLC
Please provide clear details about your request so our team can assist you as efficiently as possible.